Frequently asked questions.
Here are some questions we get asked a lot... as well as answers to those questions. Contact us to find out more.
It depends on the size of the project and what else we have on. In general, we like to allow a minimum of three weeks from engagement to production. That's roughly a week for design, a week for feedback and one round of amendments, a week for sign off and materials procurement and then artwork production time. We can speed this process up in some instances and in others it can take longer. Please give us as much notice as you can as sometimes we are booked out six months in advance. You can learn more about how we work by reading through our process. To get the ball rolling, contact us with more questions or just head straight to the quote form.
We aim to jump on enquiries quickly and respond within 24 hours of the enquiry being submitted. There are some times when we are flat-out managing existing projects and may not be able to respond within this timeframe. If you're enquiry is urgent and you haven't received a response within 24 hours (or you just want to tell us it's urgent) please send us a follow-up email to [email protected].
It depends on the complexity of the design and the size of the wall. A 4m (w) x 3m (h) wall could take anywhere from four to nine hours. As a general rule, we allow a day per 2.7m x 3m space. We can always speed up the painting process by having multiple artists work on the space at once.
The spray paint we use lasts as long as good quality exterior house paint. If your wall is facing the hot afternoon sun you might like to consider a UV protectant coating. We can arrange for this to be done for you at an additional cost.
We have replication artists who can replicate images and aerosol artists who are highly skilled photorealistic painters, however we will only ever paint something we haven't designed if you have rights to use the design or image. Generally, we prefer to design all the work we paint.
If the photo is in good condition or it is of a high enough resolution then we should be able to. Please be aware we don’t replicate other people’s work and we always prefer to paint artworks we have designed.
We operate Australia-wide. Our HQ is in Melbourne and we have project managers in Melbourne and Sydney. Our Creative Director Dan Wenn oversees all projects - he's based out of our HQ but travels regularly across Australia for projects (COVID permitting). We have an awesome network of super talented artists who work with us across Australia. All artists' skills sets are different so we pair the most appropriate artist from our network with each project.
It is up to you to check with your local council if you can legally paint a publicly facing wall. It is also advised if you are a renter to check with your landlord / agent about applying paint to any surfaces in a property you do not own. If you are painting a wall on a footpath you will most likely need a footpath permit from your council. Please visit your local council web page for more info.
Yes. All of our artists are covered for $20million in public liability insurance and are covered by Work Cover. Please ask us if you'd like us to supply certificates of currency for either of these insurances.
We use plastic drop sheets under fabric drop sheets on floors and masking materials all over surrounding walls and ceilings. We use low residue tape on carpets and floors to hold everything in place and cover all surrounding furniture in drop sheets too. Sometimes our work sites look a bit like a scene from Breaking Bad.
Wherever possible we work with low-tox paint. This is still quite a new product as far as aerosols go and the colour range is still a little limited. This either means we have to take this in to account when creating a design or bring in some regular spray paint where we are unable to find the right colours in any low-tox paint ranges.
Yes we can. We hold high risk work licences and have elevated work platform training, licences and experience.
We can paint on most surfaces but the flatter the better.
We like all surfaces to be prepped prior to our arrival. This means cleaned, undercoated and patched where needed. We have a company who can do this for you if you'd prefer to outsource it. If we arrive on site and the wall is not prepped we may require extra billable time to prep the space.
We sure can.
In terms of materials, our preference is always spray paint. When using spray paint we like to work with a space no smaller than 1.5m x 1.5m in order to achieve a good level of detail in the given space. If required, we can work with brushes for a smaller space.
Absolutely. Can you please just let us know you intend to do this before we arrive on site? We might get a bit more dressed up than usual.
When painting indoors or at any event venue we take the utmost care in protecting all surrounding areas. For live painting we use non-toxic acrylic paint that is virtually odourless. We can provide chemical data sheets for our paints to the venue managers as required.
Yes we are happy to answer your questions over the phone. Please have a read through everything on our website first and then contact us through the website. To save time, if you already have all your questions prepared you can send them through at the same time.
Please get in touch with us here and send us some samples of your work and your CV.
Need more info? Get in touch.